Privacy Policy – The Bala Silks 💛
At The Bala Silks, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us when you visit or shop on our website or social platforms.
1. Information We Collect
When you browse, register, or make a purchase on our platform, we may collect the following details:
📧 Personal Information: Name, email address, phone number, billing/shipping address.
💳 Payment Details: We process payments securely via trusted third-party gateways. We do not store your card or banking information.
🌐 Usage Data: IP address, device type, browser info, and pages visited—collected via cookies to enhance your browsing experience.
2. How We Use Your Information
We use your data to:
🛍️ Process and fulfill your orders efficiently.
✉️ Send order updates, shipping information, and promotional emails (you can opt out anytime).
🔐 Improve our website performance, user experience, and customer service.
🛡️ Detect and prevent fraudulent or unauthorized activity.
3. Data Security
We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. All transactions are encrypted using SSL (Secure Socket Layer) technology.
4. Sharing of Information
We do not sell or rent your personal data to third parties.
Your information may only be shared with:
Payment gateways and logistics partners for order processing.
Legal authorities if required for compliance with applicable laws.
5. Cookies
Our website uses cookies to improve your experience. You can modify your browser settings to decline cookies, though it may affect certain functionalities.
6. Your Rights
You have the right to:
Request access to the data we hold about you.
Ask for corrections or deletion of your information.
Opt out of marketing communications at any time.
To do so, email us at 📩 thebalasilks.website@gmail.com
7. Updates to This Policy
This Privacy Policy may be updated from time to time. The latest version will always be available on our website.
8. Contact Us
If you have any questions about our privacy practices, feel free to reach out:
📞 Phone: +91 94433 15589
📧 Email: thebalasilks.website@gmail.com
📍 Address: The Bala Silks,
43, Agrahara Street, Erode – 638 001